Refund policy

All sales are final. We do not offer refunds. 

We are not responsible for USPS/UPS misplacements, mishandling, etc of shipments. Refunds are not offered for USPS/UPS mistakes, non-delivered items, etc. 

We understand the stress of not receiving a package. However, once a shipment leaves our possession, we have no control over where it goes and where it ends. Unfortunately, we have no more information about a particular shipment than what tracking shows.

If there is an issue with the delivery of your shipment, please contact the postal service that was used to ship your items. If they can't find a resolution, contact us after 10 business days after receiving your tracking number. This gives the item time to show up or tracking time to begin moving. It is not a guarantee that we will find a solution for the undelivered items but we will try my hardest to resolve the situation with fairness on both of our ends.