Cancellation policy
HEARD Subscription: A two-month minimum bill cycling is required before possible cancellation (must be subscribed for a minimum of two months).
HEARD Subscription Billing:
A NEW BILLING CYCLE STARTS ON THE 28TH OF EACH MONTH (NO MATTER WHEN YOUR SUBSCRIPTION BEGAN). This means your card will be charged on the 28th of each month, no matter when you subscribed. The best time to opt into HEARD is the 28th-31st of any given month.
Here's How Billing Works:
- Example: You subscribe on September 24th. You receive full benefits immediately.
- On September 28th, you are charged for the upcoming month of October.
Important Notes:
- To receive perks, you must be signed into your account.
- Discounts are applied automatically at checkout.
- Please use your email address for all digital product orders, including audiobooks.
- If your discount doesn't appear at checkout, contact us before completing your purchase.